Policies

PRICING

Prices of goods and services and delivery and other charges displayed on the The Parent Cue Store are current at the time of display. These prices are subject to variation without notice. We strive to be as accurate as possible with our product descriptions and pricing. It’s our hope that you will be delighted with every purchase.

All non-custom orders will be processed within five business days and shipped within one week of placing. 

 

EXCHANGES:

We want you to be completely satisfied and are happy to issue an exchange for a different item. All exchange shipments must be made within 10 days of receipt and you are responsible for any additional shipping costs. We only accept products that are undamaged and unopened. Once we receive the exchanged item, we will email you regarding how to order your requested product exchange. 

Should you have any issues with your order, please email us at info@parentcuestore.org within 5 days of receiving your order. We do not accept requests for refunds, but can accommodate most exchanges if contacted within the 5-day window. After contacting us, you have 5 days to post the item with tracking to us at 3335 Hutchinson Rd, Ste D2 Cumming, Ga 30040 .

 

SHIPPING + HANDLING:

Your non-custom order will be packed and shipped within one week of placing. You will be notified via email with a shipping notice. Orders are shipped via USPS. 

Each package is carefully hand packaged. Once the package leaves our store, we are unable to control how it is handled by USPS. We cannot accept responsibility for packages that have been stolen, misdelivered, or lost by the USPS. If you have received product that is damaged or lost in the mail, please notify us by email at info@parentcuestore.org and we will try to accommodate you. Please note that we do not offer refunds.

 

Privacy Policy:

The Parent Cue is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Shopify website and governs data collection and usage. By using the Shopify website, you consent to the data practices described in this statement.

We completely respect your online privacy and will never sell your information to outside companies or third parties. The information you provide when purchasing our products is strictly used to process and ship your order. Your personal information is safe and confidential. 

 

Limitation of Liability:

The Parent Cue shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. 

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